Cloudonix Logo

Customer Engagement

Give your customers something to talk about

Customer relationships are built are conversations, stronger relationshipsare built on voice conversations. Businesses are focusing on simple and friendly conversations, that forge long lasting connections and thrive. Financial and Insurance services are notorious for maintaining low quality voice engagements – normally associated with their work-flow which can’t be avoided.

Lotus Financial Services:

Lotus Financial Services provides multiple products to its customers.Ranging from mortgage advice to actual loan negotiations with the various banks, their company provides a one-stop-shop approach. This approach required the company to use 4 different communications services – making the agent utilize 4 different “phones” at any given time.

Seeking to optimize costs and simplify operations, the company originally wanted to develop its own communications platform. Following a failed attempt at this, the company realized they were seeking a solution that would provide them with the control they want – with the agility of a cloud service.

Talk with a solution expert

Building something amazing?

We love talking to builders and makers. looking to build the next skype™? looking to improve your outbound sales? - tell us all about it, we can help.

What is it that you would like to doMore with? ​